Privacy Policy

At ShippingExpress, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

Information We Collect

Personal Information:

• Contact Information: Name, address, email address, phone number.
• Payment Information: Credit card details, billing address.

Shipping Information:

• Recipient Details: Name, address, contact number.
• Shipment Details: Package contents, weight, dimensions.

Usage Information:

• Account Details: Username, password, account activity.
• Website Interaction: IP address, browser type, access times, pages viewed.

How We Use Your Information

To Provide and Improve Our Services:

• Process and deliver your shipments.
• Communicate with you regarding your orders.
• Enhance customer service and support.

For Payment Processing:

• Securely process payments for your orders.
• Prevent fraudulent transactions.

For Marketing and Communication:

• Send promotional offers and updates (you can opt-out at any time).
• Conduct surveys and gather feedback to improve our services.

For Legal and Compliance Purposes:

• Comply with legal obligations and regulations.
• Respond to legal requests and prevent harm.

Data Protection

Security Measures:

• We use advanced encryption and secure servers to protect your data.
• Access to personal information is restricted to authorized personnel only.

Data Retention:

• We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Sharing Your Information

Service Providers:

• We may share your information with third-party service providers who assist in delivering our services (e.g., payment processors, shipping carriers).

Legal Requirements:

• We may disclose your information if required by law or to protect our legal rights.

Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Your Rights

Access and Correction:

• You have the right to access and update your personal information.

Data Deletion:

• You can request the deletion of your personal information, subject to certain legal exceptions.

Opt-Out:

• You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

Cookies:

• We use cookies to enhance your experience on our website. You can control cookie settings through your browser.

Tracking Technologies:

• We use tracking technologies to gather usage data and improve our website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your consent where required.