Terms and Conditions

Welcome to ShippingExpress. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the ShippingExpress website and services. By accessing or using our services, you agree to these terms. If you do not agree, please do not use our services.

2. Service Usage

Account Creation:

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your account information and password.
• You agree to notify us immediately of any unauthorized use of your account.

Eligibility:

• You must be at least 18 years old to use our services.
• By using our services, you represent and warrant that you have the legal capacity to enter into these terms.

3. User Responsibilities

Compliance with Laws:

• You agree to comply with all applicable laws and regulations related to the use of our services.
• You must not ship prohibited or restricted items, including hazardous materials and illegal substances.

Accurate Information:

• You are responsible for providing accurate and complete shipping information.
• Any errors or omissions may result in delays or additional charges.

Proper Packaging:

• You must ensure that all shipments are properly packaged to prevent damage during transit.

4. Shipping and Delivery

Shipping Methods:

• We offer various shipping methods, including standard, express, and international shipping.
• Delivery times are estimates and may vary due to factors beyond our control.

Tracking and Insurance:

• We provide tracking numbers for all shipments.
• Insurance coverage is available for an additional fee to protect against loss or damage.

Delivery Issues:

• If a shipment is delayed, lost, or damaged, please contact our customer support team for assistance.
• Claims for lost or damaged shipments must be filed within 14 days of the expected delivery date.

5. Payment and Fees

Pricing:

• Shipping rates are calculated based on the destination, weight, and dimensions of the package.
• All prices are subject to change without notice.

Payment Terms:

• Payment is required at the time of order placement.
• We accept various payment methods, including credit cards and PayPal.

Additional Charges:

• Additional charges may apply for customs duties, taxes, and other fees related to international shipments.

6. Cancellation and Refunds

Cancellation Policy:

• Cancellations must be requested within 24 hours of placing the order.
• Orders that have already been processed or shipped cannot be canceled.

Refund Policy:

• Refunds are issued for orders canceled within the specified timeframe.
• Refunds will be processed to the original payment method within 7-10 business days.

Non-Refundable Situations:

• Custom or personalized orders.
• Orders that have been delivered.

7. Limitation of Liability

No Warranty:

• Our services are provided "as is" without any warranties, express or implied.
• We do not guarantee the accuracy or reliability of the shipping estimates or delivery times.

Limitation of Damages:

• ShippingExpress is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Our total liability is limited to the amount paid for the specific shipment in question.

8. Dispute Resolution

Arbitration:

• Any disputes arising from the use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Governing Law:

• These terms are governed by the laws of the state of Texas, without regard to its conflict of law principles.

9. Changes to These Terms

Modifications:

• We may update these Terms and Conditions periodically. We will notify you of any significant changes and obtain your consent where required.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: